Mobile-first support flow
Microsoft sign-in, ticket submission, threaded replies, and status tracking in a compact user view.
View the user landing pageRunning on the server
One backend, now moving from landing shell into real sign-in flows.
The platform now serves separate user and admin surfaces from FastAPI. The next layer is real Microsoft sign-in, local user sync, and authenticated workspaces that turn this from a visual shell into an actual product.
Queue and operations workspace
Dashboard metrics, triage lanes, assignment flow, internal notes, and resolution control in a separate staff surface.
View the admin landing pageMicrosoft auth is the next real feature
The next pass replaces placeholder CTA behavior with Entra sign-in, local session storage, and user creation or linking.
User and admin surfaces stay separate
The user side will land in a Mini App workspace, while staff accounts enter a role-aware admin dashboard.
API and schema foundation in place
Use API docs and health while auth, ticket, and dashboard endpoints keep filling out.