What works at this stage
- Dedicated Microsoft sign-in entry point
- Callback destination for local user creation
- Session-based access to the user workspace
- Separate user-side route structure
Employee surface
Ask for help without getting lost in a support maze.
This page now acts as the real sign-in entry for the employee side. Microsoft login lands the user in a dedicated workspace where profile sync and ticket actions will plug in next.
Mini App preview
Live shell
Step 1
Login with Microsoft
Authenticate through Entra ID and create or update the local helpdesk profile.
Step 2
Enter the workspace
After sign-in, the employee lands in a real workspace shell instead of a pure brochure page.
Active
Track open cases
Replies
Stay in one thread
What the user workspace gets next
- Open a new request with category and details
- Reply inside a public ticket thread
- Review attachments and status changes
- Rate the ticket after resolution
Next backend layer
Start sign-in